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Frequently asked questions
How long does delivery take?
Orders are usually delivered within 3–5 working days, depending on your location.
Do you deliver all over Pakistan?
Yes! We deliver orders across Pakistan through reliable courier services.
Do you offer Cash on Delivery?
Yes. Every order is cash on delivery, anywhere in Pakistan. You pay the courier when your order arrives.
How much is the delivery fee?
Delivery charges depend on your location and order size. The applicable delivery charges will be shown at checkout.
How can I place an order?
Simply select the product you want, choose the required options, add it to your cart, and complete the checkout process. You can also contact us through Instagram / WhatsApp for assistance.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can only make changes before the order has been dispatched.
What if I receive a damaged or incorrect product?
Please contact us within 48 hours of receiving your order and send clear photos of the product and its packaging. An unboxing video helps, but it is not required. We'll replace it or take it back.
Not sure what your pet needs?
Tell us about your cat or dog on WhatsApp and we’ll help you pick the right food, treats or accessories.
Cash on delivery anywhere in Pakistan, with easy returns.
























